Points to Ponder on 9-Nov-2017: Jio Part-2: RJIL Shortcomings
The most important
parameter to success is the speed of 4G internet. At the beginning the RJIL
promised 30 Mbps (=3.75 MBps file transfer rate), which nobody ever got. Of
course nobody believed it (it’s a tall order in India). But we expected at
least 8 Mbps (=1 MBps file transfer rate). But unfortunately, at most places it
hovers around only 128 Kbps (=16 KBps file transfer rate), which is a breach of
contract. Personally, I have experienced the so called high speed in some open
areas and signal strength boosted areas. Inside multi-storied buildings it is
very poor. Now they don’t even mention the speed, they call it “High Speed
4G/LTE.
The next important
parameter is HW / SW / Support Services. While the HW seems to be OK, the SW /
Apps are falling short in quality. Most of the Apps don’t work in non-RJIL 4G
phones (Message- “This App is not compatible for your device” or “This App is
not available in your Country”), even though they claim so. Support software
design is very poor- MyJio App doesn’t give the full / updated status. It is also
not real time based.
The bottom line is the quality of service, which is lacking in several fronts. This will decide the future of Jio, after the cost of service equalises across the service providers.
